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O mercado hoteleiro vai muito além da hospedagem, englobando experiência, operação e relacionamento com o hóspede em cada ponto de contato. Além disso, compreende perfis de negócios distintos, como: redes hoteleiras, hotéis independentes, resorts, pousadas, flats e apart-hotéis, administradoras hoteleiras, investidores de condo-hotéis, entre outros.
The hospitality market extends well beyond lodging, encompassing the guest experience, operations, and guest relations at every touchpoint. It includes a wide range of business profiles, such as hotel chains, independent hotels, resorts, inns (pousadas), serviced apartments and aparthotels, hotel management companies, and condo-hotel investors.
Inteligência Criativa para Hotelaria
Creative Intelligence for the Hospitality
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